At Desiwala, your privacy is very important to us. This policy explains what data we collect, how we use it, and how we keep it safe.
1. 📋 Information We Collect
- Personal Details: Name, email, phone number, delivery address
- Payment Info: UPI or bank details (we do not store card details)
- Order History: To help you track and manage your purchases
- Device Data: IP address, browser info, and cookies (for better experience)
2. 🛡️ How We Use Your Data
- To process orders and payments securely
- To deliver products on time
- To send order updates and offers (only if you opt-in)
- To improve our website experience
3. ❌ We Never:
- Sell or rent your personal data to anyone
- Store your debit/credit card details
- Spam you without your permission
4. 🍪 Cookies Policy
We use cookies to enhance your shopping experience. You can choose to accept or decline cookies in your browser settings.
5. 🔐 Data Security
We use SSL encryption, secure servers, and trusted payment gateways to protect your information.
6. 👨👩👧👦 Child Privacy
We do not knowingly collect personal data from children under 13. If we discover such data, we delete it immediately.
7. 📞 Contact Us
For any privacy-related queries, please contact us:
📧 Email: support@desiwala.in
📱 WhatsApp: +91 72095 01415
🕒 Hours: 10:00 AM – 6:00 PM (Mon–Sat)
🌱 Desiwala – Your Trust, Our Responsibility!